Get In Touch

Contact Us

Have a question? Our 24/7 support team is here to help. Fill out the form below and we'll be in touch soon!

Got a question?

Contact our 24/7 support phone line or fill out the form and we'll be in touch soon!

Phone number
1-604-283-2127

Support Hours

24/7 Emergency Support for all hosting customers

Sales: Mon–Fri, 6:30 AM – 6:00 PM PST

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

FAQ

Frequently Asked Questions

Can't find what you're looking for? Email our support team.

Our support team is available 24/7/365 for all hosting customers. Sales team is available Monday to Friday, 6:30 AM to 6:00 PM PST.

We typically respond to all inquiries within 1-2 hours during business hours. For urgent issues, call our 24/7 support line at 1-888-821-7888.

Yes! Call us at 1-604-283-2127 (Vancouver) or toll-free at 1-888-821-7888. Our support team is available 24/7.

Yes, if you have an existing account, you can submit a ticket through our helpdesk. This allows you to track your request and receive updates.

To help us assist you faster, please include your domain name, account email, and a detailed description of your question or issue. Screenshots are also helpful if applicable.

Absolutely! Canadian Web Hosting is headquartered in Vancouver, BC and is owned and operated by Canadians. We have data centres in Toronto and Vancouver, are PIPEDA and PHIPA compliant, and all prices are in Canadian dollars.