Get the help you need every step of the way.
Canadian Web Hosting is proud to offer comprehensive hosting support to our customers with Linux and Windows Virtual Private Servers (VPS), Cloud Servers, and Dedicated Servers to ensure you’re covered 24/7. Each of our Managed Hosting Support packages provides backups, continuous monitoring, security patching, and troubleshooting. Our packages can also be customized to fit your specific IT needs. With Managed Hosting Support, you have the additional security and help to keep your site online.
Features
What is Managed Hosting Support?
Our Managed Hosting Support gives you direct access to our team of experts, who can help you with all phases of your web hosting requirements. This includes the initial planning, deployment, and hosting of your website or application. Watch your initiative succeed and spend more time on what’s most important to you – your customers. Our Managed Hosting Support includes:
- Kernel upgrades and OS patches
- Backups and restoration help
- cPanel/WHM updates and assistance
- PHP updates and compilation
- MySQL updates and optimization
- System pre-installed service updates
- SSL configuration and installation
- Custom DNS configuration
- Email troubleshooting
- FTP troubleshooting
- High server load troubleshooting
- Hardware replacement SLA
- Compromised server recovery
- Software firewall installation and configuration
- Failed drive service restoration
- Database corruption assistance
- Assistance with system alerts or warnings
- High bandwidth consultation needs